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Burrow BSC

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 404 Google reviews · How we rank ›

4.2(404) 70 composite score See reviews on Google ✓ Google-verified
Brunch & All-Day CafesDessert & Bakery CafesSpecialty CoffeeCafeStudy & Work-Friendly CafesCoffee Shop
Burrow BSC
Location
Bangsar, Kuala Lumpur
Services
Brunch & All-Day Cafes, Dessert & Bakery Cafes, Specialty Coffee
Reviews
404
Best for
solo coffee visits and small meetings seeking a quiet, green-filled retreat

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Burrow's canelés and espresso draw loyal visitors, and the lush plant-filled space feels like a genuine escape within the mall. Coffee arrives consistently well-made, and brunch plates are dependable rather than experimental. Yet the AC problem persists as the loudest complaint across recent reviews: several reviewers describe the space feeling like a sauna despite multiple units, though staff apologise genuinely when the issue is raised. Pastry quality varies, with some finding cakes dry or stale and prices high for what arrives. The place fills quickly and noise echoes off the glass ceiling at peak times, making it less restful than the decor promises.

Staff are friendly when present, and the hidden-corner location in Bangsar Shopping Centre appeals to those seeking a quiet spot away from the mall's main flow. Seating remains tight, so it suits solo coffee breaks or small meetings better than groups. Recent reviews suggest the AC remains a live issue, though this may now depend on timing and operational fixes.

Praised for
  • specialty canelés, crunchy and custardy
  • good quality coffee and espresso
  • attractive green plant decor
  • reliable, well-executed brunch and pastries
Watch-outs
  • air-conditioning often inadequate or not functioning
  • inconsistent pastry quality and staleness
great-coffeegood-dessertsgood-ambiencefriendly-staffnoisycrowdedcozy
Best for: solo coffee visits and small meetings seeking a quiet, green-filled retreat
Think twice if: AC inadequacy has persisted through recent months; confirm it is fixed before planning a longer sit-down visit in warm weather

What are they good at?

  • Artisanal canelés with consistent crunchy crust and custard centre
  • well-extracted specialty coffee and espresso
  • thoughtful natural greenery and mall-escape aesthetic

Worth knowing

  • Canelés available in OG, Maple Pecan, and Espresso varieties
  • nasi lemak bungkus (prepacked) also sold
  • multiple cassette AC units installed but history of malfunction
  • side entrance location outside main mall flow

What reviews say by service

Specialty Coffee
Good extraction and balance; consistently praised
Dessert & Bakery Cafes
Canelés are the standout; cakes vary from moist to dry, some served stale
Brunch & All-Day Cafes
Dependable execution; nasi lemak and sandwiches appreciated
Study & Work-Friendly Cafes
Green aesthetic and quiet location appeal, but limited seating and AC discomfort reduce suitability

How it compares

  • Rated 4.2 against a 4.39 average across the 362 brunch & all-day cafes businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 47
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 75
Verification 0

Rating breakdown

5
224
4
98
3
42
2
16
1
24

FAQ

What are Burrow's opening hours?
The business publishes hours for seven days a week; check Google for exact times.
Where exactly is Burrow located in Bangsar Shopping Centre?
It is tucked outside the side entrance of BSC, away from the main mall flow.
How much do the canelés cost?
Canelés range from RM7–RM9 each, depending on flavour (OG, Maple Pecan, Espresso).
Request a quote

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Last updated 2026-09-29