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Chabashira Tea Roastery - SEIBU The Exchange TRX

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 119 Google reviews · How we rank ›

4.1(119) 69 composite score See reviews on Google
Tea Houses & MatchaSpecialty CoffeeCafeDessert & Bakery Cafes
Chabashira Tea Roastery - SEIBU The Exchange TRX
Location
Imbi, Kuala Lumpur
Services
Tea Houses & Matcha, Specialty Coffee, Cafe
Reviews
119
Best for
first-time matcha drinkers wanting staff guidance to find their preferred flavour profile

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Counter seats fill fast on weekends, but a weekday visit rewards you with attentive staff who walk beginners through seven matcha types and help match flavour profiles to your taste. Drinks arrive technically sound, balanced between bitterness and umami, and desserts like shiratama zenmai pair well with the tea.

Mai, Ashira, Maryam, and Damia are named for their detailed recommendations and warm demeanor. Consistency has wavered in older reviews when staff seemed disengaged, but recent visits praise the care taken in preparation. The roastery sits inside Seibu department store at level C in Imbi, closes around 9:15 PM, and sells loose matcha powder too.

Praised for
  • knowledgeable, patient staff introduce matcha types
  • well-balanced, smooth matcha quality
  • authentic ceremonial technique
  • helpful service tailors recommendations to taste preference
Watch-outs
  • consistency in drink preparation varies by staff member
  • early closing time (around 9:15 PM)
great-coffeefriendly-staffgood-ambiencecozygood-desserts
Best for: first-time matcha drinkers wanting staff guidance to find their preferred flavour profile
Think twice if: You prefer counter service into the evening; the roastery closes around 9:15 PM.

What are they good at?

  • staff tailor matcha recommendation to individual taste and experience level
  • authentic ceremonial preparation technique
  • seven distinct matcha grades available
  • paired desserts and gelato options

Worth knowing

  • Staff named: Mai, Ashira, Maryam, Damia praised for detailed matcha education and warm service
  • Seven matcha grades offered (named varieties include Kyo, Yu, Rena, Senna, Gyokuro)
  • Shiratama zenmai (mochi dessert) with houjicha and azuki beans mentioned as popular pairing
  • Fresh strawberry selection option available for strawberry matcha
  • Gelato offered alongside matcha drinks
  • Loose matcha powder sold for home use
  • Staff scrape all matcha down to avoid wastage
  • Oat milk add-on available (stated as RM2)

What reviews say by service

Tea Houses & Matcha
Knowledgeable staff guide first-timers through seven matcha grades; ceremonial technique and flavour balance widely praised.
Specialty Coffee
Matcha preparation technique described as top-tier and authentic; consistency occasionally wavered in older reviews.
Dessert & Bakery Cafes
Gelato and shiratama zenshi dessert noted as high quality; mochi pairs well with matcha drinks.
Cafe
Intimate counter seating fills quickly; early closing around 9:15 PM limits evening availability.

How it compares

  • Rated 4.1 against a 4.36 average across the 459 tea houses & matcha businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 43
Review volume 90
Review recency 100
Review sentiment 68
Profile completeness 50
Verification 0

Rating breakdown

5
73
4
19
3
7
2
3
1
17

FAQ

How many matcha options do you have?
Seven different matcha grades are available for lattes, each with distinct flavor profiles from nutty and umami to grassy and bitter. Staff help match your preference.
Can I get plant-based milk?
Yes, oat milk is available as an add-on for RM2.
What desserts pair with matcha?
Gelato and shiratama zenmai (a mochi dessert with houjicha and azuki beans) are available. Staff recommend matches to your matcha choice.
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Last updated 2026-09-29