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Harriston Chocolatier Cafe

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 60 Google reviews · How we rank ›

4.3(60) 76 composite score See reviews on Google ✓ Google-verified
Dessert & Bakery CafesSpecialty CoffeeCafeBrunch & All-Day CafesTea Houses & MatchaStudy & Work-Friendly CafesCoffee Shop
Harriston Chocolatier Cafe
Location
Bukit Bintang, Kuala Lumpur
Services
Dessert & Bakery Cafes, Specialty Coffee, Cafe
Reviews
60
Best for
serious chocolate enthusiasts and those seeking a calm, premium afternoon retreat

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Harriston's chocolate drinks earn consistent praise for depth and balance, with regulars claiming they rival European competitors. Staff knowledge-particularly baristas Naim and Pia-transforms each visit into an education in chocolate craft, though pricing sits notably high and pastry consistency occasionally wavers.

The brand's Malaysian chocolate infusions (durian, tongkat ali, ginger) set it apart from imported alternatives. Quieter than typical KL cafes and suited to anyone wanting to linger. Recent reviews are overwhelmingly strong, with older complaints about matcha quality and service gaps not repeated in the last six months.

Praised for
  • expertly-made chocolate drinks
  • rich, quality chocolate flavors
  • knowledgeable, attentive staff
  • peaceful, refined atmosphere
  • premium pastries and ice cream
Watch-outs
  • matcha quality below expectation
  • occasional service inattention during busy periods
great-coffeegood-ambiencefriendly-staffgood-dessertsoverpricedcozygood-for-work
Best for: serious chocolate enthusiasts and those seeking a calm, premium afternoon retreat
Think twice if: premium pricing and occasional inconsistency in non-core items (like matcha offerings)

What are they good at?

  • in-house chocolate roasting and craft
  • Malaysian ingredient infusions (durian, tongkat ali, ginger)
  • expert baristas with deep chocolate knowledge
  • quiet, unhurried setting

Worth knowing

  • Founder SC Teng started in 2005 after importing premium chocolate; created Malaysian-infused variants
  • Barista Naim renowned for chocolate knowledge; Pia praised for craft in drink preparation
  • 72%, 80%, and 99% dark chocolate drink tiers available
  • Coffee served with complimentary sparkling water
  • Pavilion KL location noted for minimal queues even during peak hours

What reviews say by service

Specialty Coffee
Chocolate drinks compared favorably to European establishments; depth and smoothness consistently praised
Dessert & Bakery Cafes
Pastries like raspberry dark chocolate petite gâteau and scones praised; occasional recipes disappointing (Earl Grey chocolate lemon cake overly sweet)
Study & Work-Friendly Cafes
Calm, quiet atmosphere with comfortable seating suits focused work or leisurely reading
Tea Houses & Matcha
Matcha offering criticized as low-grade in older review; no recent matcha feedback

How it compares

  • Rated 4.3 against a 4.39 average across the 425 dessert & bakery cafes businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 55
Review volume 78
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
12
3
6
2
4
1
2

FAQ

Is Harriston open on weekends?
Yes, the Bukit Bintang location publishes opening hours for all 7 days of the week.
What makes Harriston's chocolate different?
Their founder infuses premium chocolate with distinctly Malaysian ingredients like durian, tongkat ali, and ginger, and roasts chocolate in-house rather than relying on imported stock.
Can I visit Harriston outside Bukit Bintang?
Yes, there is a location at Pavilion KL, and their website mentions service areas in Kuala Lumpur, Penang, and Pavilion KL.
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Last updated 2026-09-29