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KOI Thé Bukit Bintang

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 291 Google reviews · How we rank ›

4.2(291) 78 composite score See reviews on Google ✓ Google-verified
Specialty CoffeeCafeTea Houses & MatchaStudy & Work-Friendly CafesCoffee Shop
KOI Thé Bukit Bintang
Location
Bukit Bintang, Kuala Lumpur
Services
Specialty Coffee, Cafe, Tea Houses & Matcha
Reviews
291
Best for
people who value personable service and want a reliable bubble tea stop in Bukit Bintang

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Staff warmth is the main draw: reviewers name Syavana, Marvin, and Yazid for genuine hospitality and helpfulness. Most praise the drink taste and quality, though one recent visitor found the "less sugar" option still overly sweet and was frustrated by a collaboration event that showed merchandise but withheld it, then distributed items the customer explicitly said they didn't want. Service remains consistently praised; the incident appears isolated but worth flagging for anyone ordering customized sweetness levels.

Praised for
  • friendly and attentive staff
  • good drink quality and taste
  • cute packaging
  • personable service
Watch-outs
  • merchandise inconsistency and availability clarity during promotions
  • drink sweetness misaligned with 'less sugar' requests
friendly-staffgood-ambiencetasty-food
Best for: people who value personable service and want a reliable bubble tea stop in Bukit Bintang
Think twice if: customizing sweetness levels, since one recent customer's "less sugar" order arrived very sweet

What are they good at?

  • Staff known by name for genuine friendliness
  • Consistent drink quality
  • Eye-catching cute packaging

Worth knowing

  • Named staff praised for service: Syavana, Marvin (described as offering free drinks and noted for attentiveness), Yazid
  • Cute packaging mentioned as a standout detail
  • Kiosk location: front of Caring Pharmacy, Bukit Bintang
  • Recent collaboration event prompted strong feedback on merchandise handling and clarity

What reviews say by service

Specialty Coffee
Praised for flavour and quality consistency; one recent note on sweetness customization not aligning with customer request
Cafe
Friendly, personable staff contribute to positive atmosphere despite occasional operational hiccups
Tea Houses & Matcha
Signature bubble teas well-liked; seasonal collaborations draw visits but require clear merchandise communication
Coffee Shop
Packed atmosphere suggests popularity though no explicit crowding complaints in recent reviews

How it compares

  • Rated 4.2 against a 4.38 average across the 537 specialty coffee businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 48
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
166
4
59
3
34
2
11
1
21

FAQ

Where exactly is KOI Thé Bukit Bintang located?
It is a kiosk in front of Caring Pharmacy in Bukit Bintang.
Is it open weekends?
Yes, the outlet publishes opening hours for 7 days a week.
Can I customise drink sweetness?
You can request less sugar, though one recent customer noted their 'less sugar' drink was still very sweet; checking with staff on what level of reduction you want may help.
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Last updated 2026-09-29