Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.
Most visits deliver rich, well-balanced chocolate desserts in a cozy space where staff know how to welcome regulars and first-timers alike. The recent redesign drew praise, and staff like Apple and Ahze have earned specific mention for attentiveness. A handful of recent guests found brownie taste or texture hit-or-miss, and one waiter lapse disappointed, but these are outliers in an otherwise strong pattern.
Quality chocolate shows through in every type: crepes, waffles, pancakes, and the signature sizzling brownie attract repeats. Prices remain reasonable for the portion size and plating care. The shop works equally well for a solo work session or a friend hangout, with enough calm to make both feel natural.
Staff go the extra mile to make visits memorable, with recent reviews singling out quick service and genuine friendliness by name. Food and drinks draw consistent praise, though one visitor found the matcha lacked the flavour depth they'd tasted elsewhere.
Specialty roasted coffee draws regulars; cortados and long blacks earn repeated visits. But kitchen and floor service are split: pastries like tiramisu cake impress, yet frozen strudel and sandwich delays frustrate, and staff impatience at the outdoor counter has soured first visits. The KLCC branch's smaller footprint creates bottlenecks during busy service. Seating is tight, menu items vanish without notice, and cashier attention drifts when queues build. Quality swings between inspired drinks and oddly off pastries, leaving the experience unpredictable.
Most visitors praise the staff warmth and the quality of drinks like matcha lattes and Oreo shakes, along with food options ranging from toasties to double beef burgers. The location offers comfortable seating and a clean design. Recent reviews note smooth ordering and friendly service, though occasional lapses in food quality and rare staff attitude issues have been flagged.
Last updated 2026-09-29