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Suchan Pastisserie

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 299 Google reviews · How we rank ›

4.3(299) 75 composite score See reviews on Google ✓ Google-verified
Dessert & Bakery CafesCafeCoffee ShopTea Houses & MatchaStudy & Work-Friendly Cafes
Suchan Pastisserie
Location
Taman Bukit Indah, Kuala Lumpur
Services
Dessert & Bakery Cafes, Cafe, Coffee Shop
Reviews
299
Ranking
#58 in Dessert & Bakery Cafes
Best for
keto diet followers and those seeking quiet study or solo time without crowds

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Suchan trades on excellent keto cakes and cookies that draw repeat orders, but recent reviews show fractures in consistency and service. Long-term customers report shrinking portions and stagnant standards, while newer inquiries face phone delays and defensive replies to feedback. The quiet cafe appeals to those who value focus over ambience, yet operational strain is showing.

Praised for
  • specialty keto cakes and cookies
  • moist, balanced flavours, low sugar
  • quiet, peaceful atmosphere for focus
  • loyal long-term product quality (tiramisu, onde)
Watch-outs
  • declining portion sizes and quality consistency in recent years
  • slow or dismissive customer service and communication
good-dessertsgood-for-workcozyfriendly-staffslow-service
Best for: keto diet followers and those seeking quiet study or solo time without crowds
Think twice if: quality and portions have tightened; customer service replies can be slow or tone-deaf to complaints

What are they good at?

  • Mesti-certified keto and low-carb range rare in KL
  • hand-crafted cakes (tiramisu, onde-onde) with balanced, less-sweet profiles
  • peaceful work-friendly space, no crowds or noise

Worth knowing

  • Operated since 1994
  • Run by an elderly couple
  • Mesti-certified keto and non-keto lines
  • Limited seating (3-12 seats inside, 1 outside)
  • Hand-made tiramisu and onde-onde cakes praised by long-term customers
  • Recent order issues: mouldy cakes, wrong cake sent, sour ingredients, oversized portions not tested after 2+ days

What reviews say by service

Dessert & Bakery Cafes
keto and classic cakes expertly balanced and moist, but portion consistency has declined and quality control lapses reported
Study & Work-Friendly Cafes
genuinely quiet, cosy space with basic tables; run by elderly staff, so service can be slow but attentive
Tea Houses & Matcha
herbal and flower teas listed and offered (lemongrass, earth lady grey); limited detail in reviews
Coffee Shop
coffee noted as smooth but not strong, specialty options (bulletproof, iris) available

How it compares

  • Rated 4.3 against a 4.39 average across the 425 dessert & bakery cafes businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 54
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30

Rating breakdown

5
200
4
41
3
24
2
12
1
22

FAQ

Is there seating to work or study?
Yes, but limited: 3-12 tables inside and 1 outside. Quiet and peaceful, but basic furniture.
Do you have keto options?
Yes, Mesti-certified keto cakes, breads, cookies, and ice creams alongside standard cakes.
Can I order a whole cake?
Yes, keto and classic whole cakes are made to order; slices also available daily.

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Last updated 2026-09-29