KL Cafe Guide
Menu
Book a table

Tealive Quill City Mall 2

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 34 Google reviews · How we rank ›

2.4(34) 50 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Tea Houses & MatchaCafe
Tealive Quill City Mall 2
Location
Bandar Wawasan, Kuala Lumpur
Price
moderate
Services
Tea Houses & Matcha, Cafe
Reviews
34
Ranking
#16 in Tea Houses & Matcha

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Most recent visits report slow service, inconsistent drink quality, and staff rudeness. One or two staff members working at peak times struggle to handle orders, with waits of 20 minutes common. Drinks lack flavour, and order errors happen. A few older five-star reviews mention kind staff and good packaging, but newer one-star reviews dominate and repeat the same staffing and attitude problems.

Praised for
  • friendly staff at quieter times
  • good packaging
  • drinks available in multiple flavours
Watch-outs
  • rude or dismissive staff encounters
  • slow service and long waits
slow-servicerude-staffbland-foodcrowded
Think twice if: Think twice if you visit during busy hours; staffing is thin and waits stretch long.

What are they good at?

  • multiple flavour options
  • mall location next to Zus

Worth knowing

  • Understaffed during peak times (often one staff member on duty)
  • 20-minute waits reported for single drinks
  • Order fulfilment errors via app delivery (9 cups ordered, 4 received)
  • Phone number listed on Google is incorrect
  • Closing time conflicts reported (advertised 9pm, closes before posted hours)

What reviews say by service

Tea Houses & Matcha
Drinks reported as bland and tasteless by multiple reviewers.
Cafe
Slow service and staff rudeness cited frequently; understaffing leaves long waits.

How it compares

  • Rated 2.4 against a 4.36 average across the 459 tea houses & matcha businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 0
Review volume 67
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
5
3
2
2
3
1
18

FAQ

What is the Thursday 2nd cup deal?
The business offers a second cup for RM1.10 on Thursdays.
Is Tealive open late?
They list 7 opening hours per week. Recent reviews suggest closing at or before 9pm, though posted hours vary.
Request a quote

Similar cafes nearby

Nook & Nomad Cafe
70

Nook & Nomad Cafe

4.6(26)✓ Google-verified

Regulars and passing travellers consistently praise the warm staff, calm vibe, and reliable coffee and matcha here. The modern industrial space strikes a balance between lively and quiet enough for conversation or laptop work. Recently, kitchen coordination has occasionally lagged on busy days, though most visits deliver solid food and generous helpings at fair prices. The barista and server teams are notably attentive and helpful, even directing customers to local shops. Reviewers single out the banana pancakes, lattes, and matcha as highlights. A small customer appreciation game adds a personal touch. The space attracts digital nomads, small groups, and solo diners seeking a calm pocket in Chow Kit.

CafeSpecialty CoffeeStudy & Work-Friendly Cafes
View profile
RE KITCHEN
70 low data

RE KITCHEN

4.4(25)✓ Google-verified

Most recent reviews highlight a welcoming owner, affordable breakfast, and reliable workspace setup. Older complaints about food quality and cleanliness have not reappeared in the last year, though the business was built on strong staff service.

Specialty CoffeeBrunch & All-Day CafesCafe
View profile
Exim Bank Cafe
38 low data

Exim Bank Cafe

4.0(2)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Specialty CoffeeCafe
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-29