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Tealive Sri Petaling

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 426 Google reviews · How we rank ›

3.8(426) 65 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Specialty CoffeeTea Houses & MatchaCafe
Tealive Sri Petaling
Location
Bandar Baru Sri Petaling, Kuala Lumpur
Price
moderate
Services
Specialty Coffee, Tea Houses & Matcha, Cafe
Reviews
426
Best for
tea and milk tea lovers willing to accept variable quality

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Tealive Sri Petaling splits opinion sharply: some customers find their coco and milk tea worth returning for, especially when staff like Nani and Leslie are friendly and attentive. Most recent visits show inconsistent boba texture, incorrect orders (milk tea substitutions, spoiled milk in grass jelly), and staff ranging from warm to aggressively dismissive. Quality and service both depend heavily on who is working.

Praised for
  • friendly, smiling staff (when present)
  • signature coco and milk tea flavours
  • comfort spot for regulars
  • second cup promotion on Thursdays
Watch-outs
  • inconsistent drink quality and boba texture across visits
  • rude or impatient staff interactions reported repeatedly
friendly-staffrude-staffgood-ambienceslow-servicetasty-foodbland-food
Best for: tea and milk tea lovers willing to accept variable quality
Think twice if: staff attitude and drink accuracy are hit-or-miss; recent complaints of rudeness and spoiled ingredients still current

What are they good at?

  • signature coco and milk tea when made well
  • staff warmth and attention when present (Nani, Leslie noted)
  • Thursday second-cup promotion (RM1.10)

Worth knowing

  • Staff Nani and Leslie praised for friendliness and professionalism in longer visit
  • Spoiled milk found in grass jelly drink
  • Incorrect substitutions (bang bang milk served as milk tea)
  • Boba texture varies: sometimes soft and oversoaked
  • Second cup promotion: RM1.10 on Thursdays
  • Closing times reported earlier than published hours

What reviews say by service

Tea Houses & Matcha
Signature coco and milk tea praised when well-made, but boba texture and sweetness consistency inconsistent; some orders delivered incorrectly.
Specialty Coffee
Limited evidence; not mentioned in recent reviews.
Cafe
Food items ordered (popcorn chicken, bang bang milk) often unavailable or made incorrectly.

How it compares

  • Rated 3.8 against a 4.36 average across the 459 tea houses & matcha businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 22
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
166
4
118
3
70
2
31
1
41

FAQ

What is the second cup promotion?
RM1.10 on Thursdays, according to their website.
Are specific menu items like popcorn chicken always available?
No; recent reviews report items unavailable or substituted without warning.

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Last updated 2026-09-29