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The Coffee Bean & Tea Leaf

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 561 Google reviews · How we rank ›

3.8(561) 67 composite score See reviews on Google ✓ Google-verified moderate
Study & Work-Friendly CafesBrunch & All-Day CafesTea Houses & MatchaCafeCoffee ShopDessert & Bakery Cafes
The Coffee Bean & Tea Leaf
Location
Mid Valley City, Kuala Lumpur
Price
moderate
Services
Study & Work-Friendly Cafes, Brunch & All-Day Cafes, Tea Houses & Matcha
Reviews
561
Ranking
#236 in Study & Work-Friendly Cafes
Best for
Early commuters seeking a reliable 7am coffee stop before work.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Service quality swings sharply at this Mid Valley location. When staff like Raja or Anish are on shift, customers report attentive service and quick drinks even during rush; the space opens at 7am for early commuters and has ample seating. Recent complaints centre on kitchen delays, mixed-up orders, and payment friction, though these do not appear in the newest reviews, suggesting inconsistency rather than a pattern.

Praised for
  • attentive, personable staff
  • quick drink service
  • handles busy periods
  • open early for commuters
Watch-outs
  • order accuracy and fulfillment delays
  • payment method limitations reported
friendly-staffgood-ambiencecrowdedslow-service
Best for: Early commuters seeking a reliable 7am coffee stop before work.
Think twice if: Order accuracy and kitchen speed have caused recent frustration; visit during peak shifts staffed by reliable crew.

What are they good at?

  • Attentive, memorable service from named staff
  • Opens early (7am) for work commutes
  • Maintains seating despite crowding

Worth knowing

  • Staff member Raja praised for immediate greeting, table clearing, and order readiness
  • Staff member Anish noted for friendly service
  • Staff member Evelyn (Evelyn @ CBTL Mid Valley) remembered customer's appearance and belongings across crowded floor
  • Opens 7am for early arrivals
  • Google listing shows closure reported by reviewers two weeks ago, unconfirmed in factual record

What reviews say by service

Study & Work-Friendly Cafes
Opens at 7am and has ample seating for early commuters; ideal for first-day-of-work visits.
Coffee Shop
Drinks service noted as quick despite high traffic, though order errors have occurred.
Brunch & All-Day Cafes
Food fulfillment delays and order mix-ups reported, though recent five-star reviews suggest improving consistency.

How it compares

  • Rated 3.8 against a 4.39 average across the 362 brunch & all-day cafes businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 22
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30

Rating breakdown

5
257
4
130
3
52
2
28
1
94

FAQ

What time does The Coffee Bean & Tea Leaf open?
They open at 7am, which reviewers praise for work commutes.
Is there ample seating during busy hours?
Yes, reviewers note many seats available even when the location is crowded.
Do they accept card payments?
One older review mentioned cash-only payment, though this may be outdated; confirm current payment methods.
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Last updated 2026-09-29