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The Coffee Bean & Tea Leaf

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 671 Google reviews · How we rank ›

4.3(671) 83 composite score See reviews on Google ✓ Google-verified moderate
Tea Houses & MatchaSpecialty CoffeeStudy & Work-Friendly CafesCafeCoffee ShopDessert & Bakery Cafes
The Coffee Bean & Tea Leaf
Location
Bangsar, Kuala Lumpur
Price
moderate
Services
Tea Houses & Matcha, Specialty Coffee, Study & Work-Friendly Cafes
Reviews
671
Best for
Regulars who value familiar faces, remote workers needing a reliable morning spot, friends meeting over quality coffee.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Staff make the difference here. Azli, Najib, and Wan turn up repeatedly in recent reviews as the reason people come back, greeting customers by name and handling orders with genuine warmth. The space itself draws workers and friends: clean, calm, packed by 9am on a weekday, with drinks hitting the counter in seconds and cakes that taste fresh.

Reviewers praise the coffee as standard but reliable, the atmosphere as ideal for work or hanging out, and the whole experience as consistently welcoming. Several mention staff remember regulars and go small extras like refills. After decades operating, this outlet holds its reputation on staff care and reliable basics.

Praised for
  • friendly, attentive staff (Azli, Najib, Wan, Kurniawan frequently named)
  • fast service and efficient orders
  • comfortable, clean atmosphere
  • good coffee and fresh cakes
  • welcoming, warm customer experience
great-coffeefriendly-staffgood-ambiencecleangood-for-workgood-dessertscozy
Best for: Regulars who value familiar faces, remote workers needing a reliable morning spot, friends meeting over quality coffee.

What are they good at?

  • Staff known by name and genuinely attentive
  • Fast drinks service (10 seconds noted)
  • Clean, calm space packed by weekday mornings
  • Fresh cakes and reliable coffee

Worth knowing

  • Azli, Najib, Wan, Kurniawan, Shah, Adam, Hazli named as standout staff across recent reviews
  • Drinks prepared within 10 seconds reported
  • Outlet full by 9am on weekdays
  • Staff refill drinks for regulars
  • Coconut latte and cakes specifically praised

What reviews say by service

Specialty Coffee
Coffee praised as reliable and well-made, americano and coconut latte highlighted
Study & Work-Friendly Cafes
Calm, clean atmosphere ideal for work; packed by 9am on weekdays
Dessert & Bakery Cafes
Cakes described as fresh and delicious
Tea Houses & Matcha
Tea service mentioned but not detailed in recent reviews

How it compares

  • Rated 4.3 against a 4.39 average across the 597 coffee shop businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 54
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
393
4
169
3
58
2
15
1
36

FAQ

Who are the staff I should ask for?
Azli, Najib, Wan, Kurniawan and Shah are repeatedly named in recent reviews as exceptionally friendly and helpful.
How fast is the service?
One recent reviewer noted drinks prepared within 10 seconds. The outlet is usually full by 9am on weekdays.
Is this a good place to work?
Yes. Reviewers describe it as calm and clean, suitable for working or meetings, and the atmosphere is comfortable for staying awhile.
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Last updated 2026-09-29