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The Drawing Room

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 198 Google reviews · How we rank ›

4.4(198) 81 composite score See reviews on Google ✓ Google-verified
Brunch & All-Day CafesDessert & Bakery CafesCoffee ShopCafeTea Houses & MatchaStudy & Work-Friendly Cafes
The Drawing Room
Location
Kuala Lumpur Sentral, Kuala Lumpur
Services
Brunch & All-Day Cafes, Dessert & Bakery Cafes, Coffee Shop
Reviews
198
Best for
People celebrating special occasions who value ambience and presentation over pure taste

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Reviewers consistently praise The Drawing Room's afternoon tea experience for its creative presentation, elegant setting, and staff who remember special occasions. Recent visits highlight named staff like Hanni, Eni, and Rohaizad going out of their way for customers, from preparing gift boxes to arranging surprise cakes for anniversaries and birthdays. The themed teas (Botanist's Study, Christmas Hi-Tea) draw particular excitement.

Food presentation earns regular acclaim, but taste remains the caveat. Multiple reviewers note beautiful pastries and dishes that don't always deliver in flavour, and pricing is steep enough that a few felt misaligned with the actual taste experience. Staffing can stretch thin during peak times, and one recent caller couldn't get through to make a booking.

Praised for
  • Thoughtful themed afternoon tea sets with creative presentation
  • Warm and attentive staff who go beyond service
  • Elegant, comfortable ambience for celebrations and special occasions
  • Artistic, visually beautiful pastries and desserts
Watch-outs
  • Inconsistent food quality and taste despite impressive presentation
  • Occasional slow service and understaffing during busy periods
great-coffeegood-ambiencefriendly-staffgood-dessertsinstagrammablegood-for-workcozydate-nightgroups-and-celebrations
Best for: People celebrating special occasions who value ambience and presentation over pure taste
Think twice if: Taste innovativeness and value can lag behind presentation; confirm phone booking first

What are they good at?

  • Curated seasonal and themed afternoon tea experiences
  • Staff recognition of milestones and personalised touches
  • Artistic presentation matching themed concepts
  • Elegant, comfortable setting for occasions

Worth knowing

  • Named staff: Hanni, Eni, Rohaizad, Niza, Omar, Ms Siti, Ms Syafika praised for attentiveness and extra gestures like surprise cakes and gift-box preparation
  • Afternoon tea comes in courses, unlike other venues
  • Themed teas include 'The Botanist's Study' and Christmas Hi-Tea with craft activities to take home
  • Location at St Regis Kuala Lumpur hotel lobby
  • Ramadan buffet and evening tea sets also offered

What reviews say by service

Brunch & All-Day Cafes
Themed afternoon tea sets with creative presentation consistently praised; taste and value sometimes disappoint
Dessert & Bakery Cafes
Artistic pastries and desserts visually stunning but flavour can feel generic or fall short of price
Tea Houses & Matcha
Afternoon tea experience highly valued for ambience and themed concepts; staff warmth and attentiveness stand out
Study & Work-Friendly Cafes
Comfortable, elegant setting suits work and study
Coffee Shop
Coffee quality not explicitly mentioned in reviews

How it compares

  • Rated 4.4 against a 4.39 average across the 362 brunch & all-day cafes businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 60
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
141
4
23
3
16
2
9
1
9

FAQ

Do you take bookings over the phone?
The business publishes phone contact, but recent reviews note occasional difficulty reaching them; confirmation is recommended before visiting.
What is the afternoon tea experience like?
Afternoon tea is served in courses with themed menus, artistic presentation, and creative pastries. Popular themed sets include 'The Botanist's Study' and seasonal specials with craft elements.
Is this a good spot for celebrations?
Yes. Staff regularly surprise diners with complimentary cakes for anniversaries, birthdays, and special occasions when notified, and the elegant setting suits celebrations.

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Last updated 2026-09-29