Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
Coffee and pastries here draw steady praise for quality and presentation. The atmosphere is consistently called cozy and comfortable, especially for hotel guests in Bukit Bintang. Recent reviews highlight patient, friendly staff; older complaints of rudeness have not reappeared in the last year. Pricing remains the main trade-off: reviewers say good quality justifies the cost, but it is not cheap.
In-store customers praise Be Rich for fresh, naturally-sweet coconut shakes without condensed milk and bold add-ons like durian and pandan. Delivery orders tell a different story: multiple reviewers report spoiled products, undersized portions, and significant markups (RM10 in-store versus RM15 on Grab for the same drink).
Most visits leave guests impressed by the decor, the pistachio cheesecake, and servers like Khukon and Nasir who remember names and celebrate milestones-even offering spontaneous upgrades on anniversaries. The coffee and tiramisu divide opinion: some find them excellent, others point out hard biscuits and overpriced portions that don't match the setting's wear. Recent visits suggest management now pays closer attention after past complaints about inattentive staff, though pricing remains a sticking point for those comparing local rates. The balloon promotion and willingness to let guests choose freely from a comped menu suggest a business learning from feedback and investing in memorable moments over rigid policies.
Regulars and first-time visitors consistently praise the café's cozy, well-designed space and quality Vietnamese coffee. Staff are friendly and responsive, making it a natural spot for social hangouts or quiet work. The Vietnamese phin coffee draws people who've experienced the brand in Vietnam and want the same fix in KL. Some specialty drinks (notably the viral coconut latte) skew sweet, and a few note pricing sits above typical café rates. Location inside Eslite Spectrum can take newcomers a moment to find.
Last updated 2026-09-29