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ZUS Coffee

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 195 Google reviews · How we rank ›

4.3(195) 79 composite score See reviews on Google ✓ Google-verified
Study & Work-Friendly CafesCafeCoffee Shop
ZUS Coffee
Location
Kuala Lumpur, Wilayah Persekutuan
Services
Study & Work-Friendly Cafes, Cafe, Coffee Shop
Reviews
195
Ranking
#151 in Study & Work-Friendly Cafes
Best for
Remote workers and coffee enthusiasts seeking a quiet, clean cafe with good drinks.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Strong coffee and a welcoming vibe draw regulars back, with staff friendliness and cleanliness consistently praised. Recent visits highlight good service and atmosphere, though a couple of one-star reviews note inflexible ordering policies and occasional dismissive staff behaviour, suggesting the experience can depend on who is serving you.

Praised for
  • friendly staff
  • good coffee quality
  • clean and comfortable environment
  • good for hanging out
Watch-outs
  • inconsistent service attitudes
  • strict SOP enforcement on custom orders
great-coffeefriendly-staffcleangood-for-workgood-ambience
Best for: Remote workers and coffee enthusiasts seeking a quiet, clean cafe with good drinks.
Think twice if: Staff attitudes vary; expect possible friction if you ask for non-standard order adjustments.

What are they good at?

  • strong, consistently good coffee
  • clean and quiet workspace
  • friendly staff most visits

Worth knowing

  • Staff member Damia noted for friendliness
  • Salted caramel frappé mentioned as a standout drink
  • ZUS Coffee at Holiday Inn Express branch praised for quiet atmosphere
  • SOP (standard operating procedure) cited in complaint about custom milk requests

What reviews say by service

Coffee Shop
Strong coffee quality and consistency praised; occasional complaint about inflexible SOP on custom orders.
Study & Work-Friendly Cafes
Clean, quiet environment and comfortable seating make it reliable for work and hanging out.
Cafe
Friendly staff and good atmosphere most visits, though service tone occasionally inconsistent.

How it compares

  • Rated 4.3 against a 4.39 average across the 597 coffee shop businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 54
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
148
4
10
3
6
2
5
1
26

FAQ

Is ZUS Coffee quiet enough to work?
Yes. Reviewers mention it as a clean, quiet place to hang out and work, though one recent review notes it can be noisy at times.
Can I customize my coffee order?
One reviewer was refused a custom milk adjustment due to SOP. Expect standard menu offerings; unusual requests may be declined.

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Last updated 2026-09-29