46 low data
Healthy Hangout Cafe
5.0(2)✓ Google-verified
Both reviewers praise the welcoming staff and relaxed vibe. The latte, curry puff, and overall ambience draw them back; evidence is limited to two five-star reviews.
Specialty CoffeeCafe
ZUS Coffee - M Vertica, Cheras
Specialty CoffeeCafeCoffee ShopTea Houses & Matcha
- Location
- Taman Pertama, Kuala Lumpur
- Services
- Specialty Coffee, Cafe, Coffee Shop
- Reviews
- 395
- Best for
- Coffee and matcha lovers willing to return during peak service hours when staff are attentive.
Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
What do recent reviews say?
Newer five-star reviews praise Sofia and quick, friendly service with solid drinks. Older one-star reviews report a persistent AC breakdown, long waits for single drinks, and staff who appear disengaged or dismissive, suggesting recent staffing or management shifts have improved day-to-day experience.
Service quality now hinges on who is working: some customers encounter warm, attentive baristas who get orders ready quickly, while others describe frustrated staff who avoid eye contact and take extended breaks. The air conditioning issue, reported repeatedly over two months, has not been resolved.
Praised for
- friendly, welcoming service (when staff engaged)
- quick drink preparation
- good coffee and drink quality
- barista Sofia noted for warmth and care
Watch-outs
- air conditioning broken for months
- staff disengagement and rude behavior
friendly-staffslow-servicegood-ambience
Best for: Coffee and matcha lovers willing to return during peak service hours when staff are attentive.
Think twice if: AC has been reported broken repeatedly over two months; confirm it is fixed or bring your own water bottle.
What are they good at?
- Specialty coffee and specialty tea (matcha) in one location
- barista Sofia known for genuine customer care
- order-to-cup speed when staffed fully
Worth knowing
- Barista Sofia consistently praised for warmth and care in recent reviews
- air conditioning non-functional for at least two months despite repeated visits to repair
- 30-minute wait reported for single drink during understaffed periods
- recent matcha remake request declined by staff member with visible annoyance
- grab order pick-up delays when online order marked ready but drink still being made
What reviews say by service
- Specialty Coffee
- Praised for quality when orders are made fresh; complaints centre on long waits during low staffing.
- Tea Houses & Matcha
- Matcha drinks reported poorly executed (over-diluted, too much condensed milk) and staff resistant to remaking them.
How it compares
- Rated 4.6 against a 4.38 average across the 537 specialty coffee businesses listed here.
- Has more Google reviews than 62% of the businesses in this directory.
How we scored this
Scoring Method Star rating 72
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30
Rating breakdown
5
340
4
9
3
7
2
8
1
31
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Specialty CoffeeCafe
87
Aki's Kohi Cafe
4.7(261)✓ Google-verified
Aki's Kohi Cafe draws consistent praise for its carefully made specialty coffees, from dark roasts to creative options like rose lattes and passion fruit versions. The Japanese-inspired interior and calm vibe appeal to those seeking a peaceful spot; staff remember to refill water and treat regulars warmly, and the tofu cheesecake and croissants stand out among the pastry menu. Recent visits highlight how the small venue's intimate size is both its charm and a limitation: seating is tight, and it sits in a condo in Cheras rather than a high-traffic area. Reviewers consistently note quality over flash, with one German visitor singling out oat milk options and the owner's hospitality. All recent reviews rate it four or five stars.
Specialty CoffeeCafeDessert & Bakery Cafes