Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
Early visits praised the venue's scale and the quality of specialty drinks when service kept pace. Within the last week, slowdowns have returned: multiple reviewers report 15- to 25-minute waits for single drinks, and complaints about diluted or mediocre taste have multiplied despite the longer times.
Recent reviews suggest the branch struggles most during peaks. Staff friendliness is noted when orders move steadily; wifi and coffee availability issues have surfaced, and the Signature pricing premium (versus standard ZUS) has prompted some to question value. The newer outlet still draws repeat visits from those who catch it on better days.
Strong tea selection draws steady praise for fresh milk blends, distinct flavor profiles, and a designed space centered around tea aromas. Staff reliability stands out most weeks, though occasional rushes can strain service; the latest reviews highlight friendliness and professionalism as the consistent draw.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Every recent visit produces the same result: a staff member named Azrul greets customers warmly, remembers details, and hands out vouchers. Toast arrives well-presented and tasty. Service feels personal, not transactional. The mood shifts noticeably when Azrul is on shift. Reviewers mention being impressed on first visits and committing to return. No service gaps or food complaints surface in the last two days of reviews.
Last updated 2026-09-29