Where do I pick up my order?

Orders are prepared at a central kitchen at Block E-03-06 in Desa Park City (which does not accept walk-ins). Delivery customers are asked to collect from a playground near Arkadia. Clarify the location before ordering, as multiple platforms (ClassPass, Google Maps, Instagram) have listed conflicting addresses.

Fruit tarts are listed at RM35 each on the menu but have been charged at RM41.80; meals range RM60 to RM91. Prices charged have occasionally exceeded the menu without advance notice.

How long does delivery take?

Grab delivery orders have taken 1 hour 15 minutes or longer. In-store waits are reported even when the cafe is quiet.

Baker Next Door

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 1,103 Google reviews · How we rank ›

4.4(1103) 69 composite score See reviews on Google ✓ Google-verified

Dessert & Bakery CafesBrunch & All-Day CafesCafeCoffee ShopTea Houses & Matcha

Location: Desa Parkcity, Kuala Lumpur
Services: Dessert & Bakery Cafes, Brunch & All-Day Cafes, Cafe
Reviews: 1103
Ranking: #72 in Dessert & Bakery Cafes

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Most recent visits end in frustration. Food arrives inconsistent in quality-chicken dry or undercooked, tarts soggy, drinks aggressively sour-and prices climb above menu rates without notice. Wait times stretch long even when the cafe is quiet, and delivery logistics remain chaotic months after opening.

The kitchen once delivered fresh fruit pies and burger highlights that won praise. A staff member Ray earned recognition for warmth. Yet these moments are now buried under a tide of complaints about unclear ordering locations (central kitchen blocked by access card, orders moved to a playground), poor packaging that ruins meals in transit, and prices that exceed nearby burger stands and rivals like Nandos for inferior portions.

Praised for

Fresh fruit pies displayed at counter
Chicken skewers and pot pie praised by some
Friendly staff (Ray named)
Minimalist, clean interior

Watch-outs

Food quality inconsistent; chicken undercooked or dry, tarts soggy, drinks overly sour
Prices higher than menu or competitors; RM60 meals, RM91 for two tarts charged above listed price

overpricedslow-servicebland-foodlimited-parking

Think twice if: Avoid if you value clear location transparency, consistent food quality, or prompt service during lunch hours.

What are they good at?

Fresh fruit pies made to order
Minimalist, clean interior design
Specialty items like chicken pot pie

Worth knowing

Prices charged above menu; tarts listed RM35 each but charged RM41.80; meals priced RM60 to RM91
Central kitchen at Block E-03-06 in Desa Park inaccessible to public without access card
Orders collected at playground near Arkadia; wait times reported 20+ minutes
Staff member Ray noted for friendliness
Delivery times via Grab reported at 1 hour 15 minutes
ClassPass accepted but had conflicting addresses across platforms

What reviews say by service

Dessert & Bakery Cafes: Fruit pies fresh and attractive at counter when available; tarts reported soggy and excessively sour by recent reviewers.
Brunch & All-Day Cafes: Chicken dishes-pot pie, skewers, roasted chicken-praised early on; recent orders arrive undercooked, dry, tasteless, or with tiny portions.
Coffee Shop: Drinks criticized as aggressively sour and tasting like plain water.
Cafe: Service slow even during quiet hours; staff unfamiliar with orders despite customer clarification.

How it compares

Rated 4.4 against a 4.39 average across the 425 dessert & bakery cafes businesses listed here.
Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 60

Review volume 100

Review recency 100

Review sentiment 34

Profile completeness 75

Verification 0

Rating breakdown

803

152

FAQ

Where do I pick up my order?: Orders are prepared at a central kitchen at Block E-03-06 in Desa Park City (which does not accept walk-ins). Delivery customers are asked to collect from a playground near Arkadia. Clarify the location before ordering, as multiple platforms (ClassPass, Google Maps, Instagram) have listed conflicting addresses.
What are the prices?: Fruit tarts are listed at RM35 each on the menu but have been charged at RM41.80; meals range RM60 to RM91. Prices charged have occasionally exceeded the menu without advance notice.
How long does delivery take?: Grab delivery orders have taken 1 hour 15 minutes or longer. In-store waits are reported even when the cafe is quiet.

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