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Beutea 茶仙子 @ Petaling Street

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 206 Google reviews · How we rank ›

3.4(206) 60 composite score See reviews on Google ✓ Google-verified
Tea Houses & MatchaCafeCoffee Shop
Beutea 茶仙子 @ Petaling Street
Location
Kuala Lumpur City Centre, Kuala Lumpur
Services
Tea Houses & Matcha, Cafe, Coffee Shop
Reviews
206
Ranking
#14 in Tea Houses & Matcha
Best for
tea enthusiasts seeking floral varieties and themed ambience on good days

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Recent visits swing between delightful and frustrating. When staff are engaged, the floral teas and merchandise appeal, the vibe calms, and orders move. When they are not, you face dismissive behaviour, waits that stretch, and a space that gets hot without relief.

The Petaling Street location stands out for its Chinese-themed ambience and tea menu, but toilets are absent and air conditioning falters during peak hours. Staff vary sharply: some named staff like Stephanie earn praise for attentiveness; others have shut down customers mid-transaction or shouted during closing. Repeat visitors note this outlet runs slower than sister locations.

Praised for
  • friendly staff and good vibes
  • floral tea quality
  • calming ambience with Chinese theme
  • merchandise and snacks
Watch-outs
  • staff attitude inconsistent, recent rudeness at closing
  • no customer toilet
cozygood-ambiencenoisyslow-servicefriendly-staffrude-staffgreat-coffee
Best for: tea enthusiasts seeking floral varieties and themed ambience on good days
Think twice if: No customer toilet on site, air conditioning unreliable during busy periods, and staff mood swings affect your welcome

What are they good at?

  • specialty floral and oolong teas
  • Chinese-themed decor and calming vibe
  • branded merchandise and snacks
  • named staff go the extra mile

Worth knowing

  • White peach oolong tea mentioned as standout
  • Staff member Stephanie singled out for attentiveness
  • Branded XL dolls and merchandise sold on site
  • Slower service reported at this outlet versus other Beutea branches
  • Service inconsistency between visits noted by repeat customers

What reviews say by service

Tea Houses & Matcha
Specialty floral teas like white peach oolong praised, but speed and staff mood vary sharply between visits
Cafe
Snacks and merchandise appeal, but slow service and facility gaps undercut the experience
Coffee Shop
Limited evidence; tea-focused rather than coffee-driven

How it compares

  • Rated 3.4 against a 4.36 average across the 459 tea houses & matcha businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
106
4
14
3
10
2
10
1
66

FAQ

Is there a toilet for customers?
No. Recent reviews confirm the outlet has no customer toilet available.
How is the air conditioning?
Reviewers report it is insufficient, especially during busy periods, making the space uncomfortable.
What tea should I try?
The white peach oolong tea is specifically praised by recent visitors for quality and flavour.

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Last updated 2026-09-29