
Beutea 茶仙子 @ Petaling Street
Recent visits swing between delightful and frustrating. When staff are engaged, the floral teas and merchandise appeal, the vibe calms, and orders move. When they are not, you face dismissive behaviour, waits that stretch, and a space that gets hot without relief. The Petaling Street location stands out for its Chinese-themed ambience and tea menu, but toilets are absent and air conditioning falters during peak hours. Staff vary sharply: some named staff like Stephanie earn praise for attentiveness; others have shut down customers mid-transaction or shouted during closing. Repeat visitors note this outlet runs slower than sister locations.

