Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.
Tea blends like peach and bitter melon apple earn consistent praise, and several staff members are noted for genuine warmth and patience with requests. The small Suria KLCC outlet sits steps from the MRT and offers app discounts, but recent visits show a split: some find prompt, friendly service, while others report waits stretching close to two hours and staff who seem disengaged or dismissive during busy periods.
Reviewers consistently praise the coffee quality and generous food portions, returning for favourites like carbonara and salted Spanish latte. Staff like Azizah stand out for attentiveness, though peak-hour waits can stretch long. The cafe plays good music and offers the signature Bape logo on hot mocha or chocolate orders.
Most visits deliver rich, well-balanced chocolate desserts in a cozy space where staff know how to welcome regulars and first-timers alike. The recent redesign drew praise, and staff like Apple and Ahze have earned specific mention for attentiveness. A handful of recent guests found brownie taste or texture hit-or-miss, and one waiter lapse disappointed, but these are outliers in an otherwise strong pattern. Quality chocolate shows through in every type: crepes, waffles, pancakes, and the signature sizzling brownie attract repeats. Prices remain reasonable for the portion size and plating care. The shop works equally well for a solo work session or a friend hangout, with enough calm to make both feel natural.
Staff go the extra mile to make visits memorable, with recent reviews singling out quick service and genuine friendliness by name. Food and drinks draw consistent praise, though one visitor found the matcha lacked the flavour depth they'd tasted elsewhere.
Last updated 2026-09-29