Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
Most recent visits end in frustration. Customers report staff hostility from the moment they arrive, ranging from cold dismissal to shouting over payment methods. Orders land wrong or incomplete, with sandwiches arriving frozen and donuts forgotten. A few older reviews praise individuals by name (Aina, Nurul, Farzana), but they cannot offset the pattern of recent weeks where every transaction feels like a mistake waiting to happen.
When the rare smooth visit does occur, coffee and donuts taste decent and portions satisfy. The gap between good product and broken service makes each visit a gamble. Complaints have stretched from online ordering glitches to staff walkabouts during peak hours, suggesting no consistent fix has landed since these issues first arose.
Lamb chop and butter chilli clam draw repeat visits, with honest praise for the grilling. Cakes and local pastries have fans. Service and food consistency have dipped in the past, though recent reviews suggest the relationship with the business has improved.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
All five-star reviews praise the consistently friendly staff, cozy setting, and well-made coffee and matcha drinks. Guests note good value (coffee and croissant for 14 RM) and highlight the convenient location next to Bukit Bintang, with several mentioning they stayed at the adjoining Travelogue Hostel and returned for breakfast.
Last updated 2026-09-29