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Kenangan Coffee KL East Mall

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 57 Google reviews · How we rank ›

4.6(57) 80 composite score See reviews on Google ✓ Google-verified
Coffee ShopCafeDessert & Bakery Cafes
Kenangan Coffee KL East Mall
Location
KL Timur, Kuala Lumpur
Services
Coffee Shop, Cafe, Dessert & Bakery Cafes
Reviews
57
Ranking
#31 in Coffee Shop
Best for
morning commuters seeking reliable coffee and regulars valuing staff who remember their names

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Staff greet regulars by name and guide first-time app users through ordering without fuss. Spanish latte, chocolate water, and cheese meltz bread earn consistent mentions, with service speeds praised as notably brisk. The barista team (Liyana, Ayu, Bella, Pojan, Ucop among them) actively shape the experience, remembering preferences and suggesting drinks tailored to visitor taste. One recent complaint about a burnt puff and frozen ice cream stands apart; recent weeks show no repeat of this issue.

The space suits morning coffee runs as much as casual hangouts, with reviewers describing it as a place worth returning to. Kenangan app discounts and first-time promotions are clearly advertised, and staff step in to help navigate redemptions. The consistency across dozens of visits suggests this outpost has found its rhythm.

Praised for
  • friendly and attentive staff
  • fast service
  • quality coffee and pastries
  • good ambiance
Watch-outs
  • occasional product quality issues
great-coffeefriendly-staffgood-ambiencetasty-foodcozy
Best for: morning commuters seeking reliable coffee and regulars valuing staff who remember their names
Think twice if: occasional lapses in pastry quality (like undercooked fillings) merit checking fresh items at point of order

What are they good at?

  • baristas know regulars and offer personalized suggestions
  • app-integrated ordering with clear staff guidance
  • brisk service during peak hours

Worth knowing

  • Baristas named Liyana, Ayu, Bella, Pojan, and Ucop noted for attentiveness
  • Spanish latte, chocolate water, and cheese meltz bread specifically praised
  • Kenangan app integration with staff support for first-time users
  • First-time Kenangan app user promotion costs RM6.99
  • One burnt puff and frozen ice cream complaint eight months ago, no recent repeats

What reviews say by service

Coffee Shop
Spanish latte and other coffee drinks consistently praised for taste and quality
Dessert & Bakery Cafes
Cheese meltz bread and pastries well-liked, though one complaint of burnt puff suggests occasional inconsistency

How it compares

  • Rated 4.6 against a 4.39 average across the 597 coffee shop businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 69
Review volume 77
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
4
3
2
2
1
1
3

FAQ

Do staff help with Kenangan app discounts?
Yes. Staff guide first-time users through redemption and ordering, as confirmed across recent reviews.
What signature drinks do reviewers mention?
Spanish latte, Kenangan Latte, and chocolate water are named as standouts.

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Last updated 2026-09-29