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Kenny Hills Bakers @ KL East Mall

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 725 Google reviews · How we rank ›

4.1(725) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Dessert & Bakery CafesCafeBrunch & All-Day CafesTea Houses & Matcha
Kenny Hills Bakers @ KL East Mall
Location
KL Timur, Kuala Lumpur
Services
Dessert & Bakery Cafes, Cafe, Brunch & All-Day Cafes
Reviews
725
Ranking
#67 in Dessert & Bakery Cafes
Best for
Casual brunch, dessert lovers, remote workers on quieter weekdays

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Desserts and pastries earn steady praise, with tiramisu, peach strudel, and smashburger standouts; staff members like Amirul, Hisyam, Bard and Luqman receive personal recognition for attentiveness. The ambience works well for casual meals or work.

Recent visits reveal inconsistency: some report fast service and excellent attention, while others hit long queues on weekends and missed orders. Food quality varies (mussels broth described as tasteless, beef pie dry, yet burgers and pastries praised highly). Freshness issues appear occasionally but spoiled cakes remain a concern.

Praised for
  • Pastries and desserts consistently praised
  • Attentive staff named and highlighted
  • Good ambience and chill hangout vibe
  • Food quality when it's fresh
Watch-outs
  • Long waits and crowding on weekends
  • Inconsistency in food quality and freshness
great-coffeegood-ambiencefriendly-stafftasty-foodcrowdedgood-dessertsgood-for-work
Best for: Casual brunch, dessert lovers, remote workers on quieter weekdays
Think twice if: Weekend crowds lead to long waits; food quality can be inconsistent across visits

What are they good at?

  • Signature pastries and desserts (tiramisu, peach strudel)
  • Named staff recognition for service
  • Chill workspace ambience
  • Custom cakes and same-day delivery available

Worth knowing

  • Staff named as attentive: Amirul, Hisyam, Bard, Luqman
  • Signature dishes praised: tiramisu fusion, peach strudel, smashburger
  • Issues reported: long queue times on weekends, missed takeaway instructions, occasional spoiled cakes
  • Same-day delivery and custom orders available per their website

What reviews say by service

Dessert & Bakery Cafes
Pastries and cakes praised when fresh; tiramisu and peach strudel standouts, but occasional spoilage reported
Brunch & All-Day Cafes
All-day menu well-received, though service consistency wavers during busy weekend periods
Specialty Coffee
Cold brew and specialty lattes mentioned positively; pricing questioned by some for portion size
Tea Houses & Matcha
Limited direct evidence in reviews

How it compares

  • Rated 4.1 against a 4.39 average across the 425 dessert & bakery cafes businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 41
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
438
4
124
3
56
2
35
1
72

FAQ

Are they crowded on weekends?
Yes. Reviewers consistently report long queues and needing to wait for seats on weekends; planning for a weekday visit is recommended.
Can I order a custom cake?
Yes. Their website lists custom orders and same-day delivery as available services.
Do they have a loyalty program or multiple branches?
Not specified in available information. One reviewer mentioned an Ampang branch performs better, but details on current branch count are not available.
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Last updated 2026-09-29