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Kenangan Coffee NU Sentral Mall

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 147 Google reviews · How we rank ›

3.9(147) 72 composite score See reviews on Google ✓ Google-verified
Tea Houses & MatchaSpecialty CoffeeCoffee ShopCafe
Kenangan Coffee NU Sentral Mall
Location
Brickfields, Kuala Lumpur
Services
Tea Houses & Matcha, Specialty Coffee, Coffee Shop
Reviews
147
Best for
coffee drinkers who value attentive, fast service in a transit hub

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Staff make the difference here: regulars name Hafiz, Shah, Kamarul and Aqil by name for genuine friendliness and speed. Drinks land on the table quickly and taste worth the visit, though the cramped NU Sentral location means tight seating and occasional friction over small things (bags, portions) when the shop is stretched.

Recent reviews stay positive but hint at growing pains. A three-day-old complaint about bag policy suggests friction points persist despite the broader goodwill. The core strength remains consistent: baristas who remember orders and treat customers like regulars, even on first visits.

Praised for
  • friendly and attentive staff
  • fast service
  • quality drinks and coffee
  • staff go the extra mile
Watch-outs
  • tight space limits comfort
  • bag policy inflexible
great-coffeefriendly-staffcrowded
Best for: coffee drinkers who value attentive, fast service in a transit hub
Think twice if: space is tight; expect crowded waits at peak hours and limited seating

What are they good at?

  • Staff remembered by name and praised by regulars
  • fast order-to-table speed
  • quality coffee and tea drinks

Worth knowing

  • Baristas Hafiz, Shah, Aqil, and Kamarul named multiple times for attentive service
  • iced shaken passion fruit tea and Kenangan latte are customer favourites
  • shop is small with limited seating

What reviews say by service

Specialty Coffee
baristas praised for quality and skill; Kenangan latte is a draw
Tea Houses & Matcha
iced shaken passion fruit tea rated 10/10 and recommended by staff
Coffee Shop
fast service and friendly counter staff offset tight physical space

How it compares

  • Rated 3.9 against a 4.39 average across the 597 coffee shop businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 31
Review volume 94
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
82
4
17
3
15
2
12
1
21

FAQ

Do they serve tea?
Yes. Reviewers praise their iced shaken passion fruit tea highly.
Is it a good stop if I'm in a hurry?
Yes. Multiple reviews describe fast service and quick order-to-table times.

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Last updated 2026-09-29