Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
Matcha Story has built a loyal following around well-made matcha that reviewers return to multiple times a week. The space feels curated and calm, staff remember faces and treat regulars warmly, and nothing feels overpriced for what lands on the counter.
The owner sets the tone for hospitality; staff like Praise Lia are singled out for graceful service. This matters because people book afternoons here to unwind, not just grab and go. Recent reviews show consistent 4-5 star ratings with no dips.
Most recent reviewers report bland, small-portioned food that arrives cold or spoilt, often disappointing given the prices. A few older reviews praised specific dishes like the almond banana cupcake and wine-flavored pork rice noodles, but recent complaints about inconsistent quality and long prep times dominate the picture.
All recent visits yielded five-star ratings. Regulars praise the generous portions, fresh ingredients in dishes like pesto pasta and sourdough sandwiches, and excellent tiramisu and waffles. The cosy, plant-filled setting and warm staff keep people coming back.
Hachiko draws pet owners for its grooming service and open space where dogs can socialise while you enjoy coffee and dessert. Staff are consistently praised as gentle and patient with nervous or first-time pets. Recent friction over loose dogs and staff handling of disputes flags a gap between the cafe's pet-first ethos and its safety protocols.
Last updated 2026-09-29