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ZUS Coffee - M Vertica, Cheras
4.6(395)✓ Google-verified
Newer five-star reviews praise Sofia and quick, friendly service with solid drinks. Older one-star reviews report a persistent AC breakdown, long waits for single drinks, and staff who appear disengaged or dismissive, suggesting recent staffing or management shifts have improved day-to-day experience. Service quality now hinges on who is working: some customers encounter warm, attentive baristas who get orders ready quickly, while others describe frustrated staff who avoid eye contact and take extended breaks. The air conditioning issue, reported repeatedly over two months, has not been resolved.
Specialty CoffeeCafeCoffee Shop
