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O'Briens Irish Sandwich Cafe @ NU Sentral

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 193 Google reviews · How we rank ›

4.2(193) 74 composite score See reviews on Google ✓ Google-verified
Brunch & All-Day CafesTea Houses & MatchaCoffee ShopCafeStudy & Work-Friendly Cafes
O'Briens Irish Sandwich Cafe @ NU Sentral
Location
Kuala Lumpur Sentral, Wilayah Persekutuan
Services
Brunch & All-Day Cafes, Tea Houses & Matcha, Coffee Shop
Reviews
193
Best for
Commuters grabbing breakfast or lunch before catching trains or buses.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Recent visits highlight solid service and well-made sandwiches, with staff regularly praised for going the extra mile during busy shifts. Quality varies noticeably between branches, particularly with drinks like matcha latte, and older reviews raise serious food safety issues that appear less frequent in recent months but remain a consideration.

O'Briens operates from NU Sentral with Irish decor and claims 20 years in business. Their website lists gourmet coffees and speciality teas alongside sandwiches and salads. Newer reviews celebrate fresh ingredients and proper coffee service, though concerns about inconsistent preparation and historical hygiene complaints linger in the record.

Praised for
  • friendly and attentive staff
  • fresh, high-quality ingredients
  • cosy interior and ambience
  • reasonable prices
  • convenient location near transport
Watch-outs
  • inconsistent food quality and temperature across branches
  • occasional hygiene concerns
friendly-staffgood-ambiencefair-pricingcozygood-for-worktasty-food
Best for: Commuters grabbing breakfast or lunch before catching trains or buses.
Think twice if: History of hygiene issues in older reviews, now less visible but worth awareness; quality varies between branches.

What are they good at?

  • Fresh, carefully sourced ingredients
  • Staff willing to help during understaffed shifts
  • Relaxed, well-decorated interior near transport hub
  • Consistent 20-year track record

Worth knowing

  • Staff member 'awin' mentioned for exceptional service
  • Mushroom quiche and blueberry muffin praised as fresh and unusual
  • Matcha latte noted as inconsistent across branches, sometimes too milky
  • Sunday opening hours reportedly not always honoured on delivery orders
  • Older reviews mention fogging work affecting evening service

What reviews say by service

Coffee Shop
Gourmet coffees served in proper cups and saucers; matcha latte quality varies by branch, sometimes too milky.
Brunch & All-Day Cafes
Breakfast sets prepared with care even during single-staff shifts; sandwiches fresh and well-toasted.
Study & Work-Friendly Cafes
WiFi available; cosy, air-conditioned interior with relaxed atmosphere suitable for casual work or meetings.
Tea Houses & Matcha
Speciality teas listed on website; matcha latte preparation inconsistent between branches.

How it compares

  • Rated 4.2 against a 4.39 average across the 362 brunch & all-day cafes businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 48
Review volume 99
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
116
4
34
3
19
2
5
1
19

FAQ

Can I pre-order on an app like McDonald's?
Reviewers suggest this is not currently available; one customer asked for this feature and still has to order on arrival and wait about 10 minutes.
Is the WiFi reliable?
Yes; a reviewer reported that staff helped them log in and the connection worked during their visit.
Are there other O'Briens branches in Malaysia?
Yes; reviewers mention visiting other branches with different quality levels, and the business's website claims service areas across Malaysia and the Asia Pacific.
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Last updated 2026-09-29