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Smith - Wood-Fired Bakery & Cafe

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 551 Google reviews · How we rank ›

4.0(551) 69 composite score See reviews on Google ✓ Google-verified
Dessert & Bakery CafesSpecialty CoffeeCafeCoffee ShopBrunch & All-Day CafesTea Houses & Matcha
Smith - Wood-Fired Bakery & Cafe
Location
Bukit Damansara, Kuala Lumpur
Services
Dessert & Bakery Cafes, Specialty Coffee, Cafe
Reviews
551
Ranking
#61 in Dessert & Bakery Cafes
Best for
Afternoon tea visitors and those with flexible timing seeking specialty coffee and artisan breads.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

The bakery earns strong marks for specialty coffee and wood-fired breads, with regulars returning for the Magic brew and sourdough. But recent visits reveal operational strain: waits stretch past an hour during brunch, staff shortages translate to impatience with customers, and hygiene lapses (flies in pastry displays, staff handling food with heads inside shelves) have shaken loyal patrons.

Management challenges now outweigh the kitchen's strengths. Delivery orders via Grab miss morning demand consistently; in-cafe waits leave customers standing without offered seating; and interactions with staff have grown dismissive. The cafe retains its draw for afternoon tea and quieter visits, yet weekend and peak-hour visits carry real risk of frustration.

Praised for
  • specialty coffee, particularly Magic brews and lattes
  • wood-fired sourdough and pastries (shio pan, shokupan, tartines)
  • comfortable, cozy atmosphere and good ambience
  • Kam Heong Pasta and brunch menu standouts
Watch-outs
  • understaffed during peak times, leading to long waits (30 minutes to an hour)
  • inconsistent service and rude or dismissive staff interactions
great-coffeegood-ambiencecozytasty-foodgood-dessertsslow-servicerude-staffcrowdednoisylimited-parking
Best for: Afternoon tea visitors and those with flexible timing seeking specialty coffee and artisan breads.
Think twice if: Plan for waits during weekend brunch; avoid peak morning hours if impatient staff or crowds bother you.

What are they good at?

  • specialty Magic coffee and expert espresso drinks
  • wood-fired sourdough and premium pastries
  • comfort-focused cafe design and afternoon tea service
  • Kam Heong Pasta and curated brunch menu

Worth knowing

  • Magic coffee cited as a specialty worth trying
  • Sourdough and shio pan (Japanese salt pan) are signature items
  • German Pancakes take 30 minutes to prepare on-site
  • Grab Delivery orders placed in the morning often fail to meet demand
  • Sliced sourdough only available for orders placed after 4 PM (cooling requirement)
  • Flies observed in savoury pastry display cases; hygiene concerns flagged by multiple reviewers
  • Male and female staff roles noted; female staff member responded faster to hygiene issues

What reviews say by service

Specialty Coffee
Magic coffee and lattes praised as top-class; espresso drinks consistently highlight of visits.
Dessert & Bakery Cafes
Wood-fired sourdough and shio pan beloved, but delivery orders via Grab struggle with morning stock-outs.
Brunch & All-Day Cafes
Kam Heong Pasta praised, but Dutch Baby Pancakes inconsistent; waits often exceed 30 minutes during weekend brunch.
Tea Houses & Matcha
Afternoon tea service and houjicha praised; less crowded than brunch times.

How it compares

  • Rated 4 against a 4.39 average across the 425 dessert & bakery cafes businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 34
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
257
4
148
3
58
2
39
1
49

FAQ

Can I get my sourdough sliced?
Yes, but only for orders placed after 4 PM. Earlier orders require the bread to cool sufficiently.
How long will I wait for food during weekend brunch?
Recent reviews report waits of 30 minutes to an hour. German Pancakes specifically take 30 minutes to prepare.
Is delivery available?
Yes, via Grab Delivery for takeaway and delivery. Morning orders often experience stock shortages.

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Last updated 2026-09-29