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Tealive Riverwalk Village, KL

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 78 Google reviews · How we rank ›

2.6(78) 53 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Tea Houses & MatchaCafeDessert & Bakery CafesCoffee Shop
Tealive Riverwalk Village, KL
Location
Jalan Ipoh, Kuala Lumpur
Price
moderate
Services
Tea Houses & Matcha, Cafe, Dessert & Bakery Cafes
Reviews
78
Ranking
#15 in Tea Houses & Matcha

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Three recent reviews highlight moments of genuine warmth from named staff like Letchmy and Erniza, but they sit isolated against years of consistent complaints. Regulars report early closures (often 8-9 PM despite a 10 PM Google listing), drink quality that fluctuates badly, menu items that vanish without notice, and payment friction tied to cash shortages. The worst complaints paint an unwelcoming atmosphere once staff decide to wind down.

Praised for
  • Attentive, friendly staff (select team members)
  • Convenient Jalan Ipoh location
  • Polite, welcoming service on good days
Watch-outs
  • Frequent early closures despite published hours
  • Cash-only payment inflexibility and change shortages
friendly-staffslow-servicebland-foodlimited-parking
Think twice if: Expect unpredictable closing times (often 8-9 PM), cash-only inflexibility, and inconsistent drink taste.

What are they good at?

  • Select staff show genuine care
  • Convenient Jalan Ipoh location
  • Thursday second-cup promotion

Worth knowing

  • Staff member Letchmy noted for attentiveness
  • Staff member Erniza noted positively
  • Cash-only payment leads to change shortages
  • Boba quality complained about (not chewy, texture like jelly)
  • Menu items frequently unavailable (mango smoothie, half the menu on some visits)
  • Closing times conflict: Google lists 10 PM, staff often close by 8-9 PM
  • Second cup every Thursday 3-6 PM: RM1.10 (per their website)

What reviews say by service

Tea Houses & Matcha
Tea quality inconsistent; boba texture poor on multiple visits
Coffee Shop
Limited evidence, but taste complaints span both tea and coffee drinks
Cafe
Menu items frequently unavailable; service depends heavily on individual staff member
Dessert & Bakery Cafes
No specific evidence from reviews

How it compares

  • Rated 2.6 against a 4.36 average across the 459 tea houses & matcha businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 0
Review volume 82
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
10
3
4
2
5
1
39

FAQ

What's the discount on Thursdays?
Second cup for RM1.10 between 3 PM and 6 PM, according to their website.
Can I pay by card?
Multiple recent reviews mention the location operates cash-only, though oat milk (non-dairy) is available on request.
What are the actual closing times?
Google lists 10 PM, but customers report staff closing by 8-9 PM multiple times across recent years.
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Last updated 2026-09-29