Oh Cha Matcha - MyTown
When the matcha is on point, it's earthy and smooth without the harsh bite some expect. The range of options (lattes, frappes, soft serve, waffles) keeps repeat visits fresh, and staff sometimes deliver quick, friendly service on a busy day. But recent reviews show inconsistency: some customers get watery soft serve, others report thin matcha taste masked by ice or strawberry, and a handful mention staff who seem disengaged or defensive about order changes. The shop pulls in strong five-star reviews for the drink quality when executed well, yet the same location flips to one stars when the matcha grade or staff attention slip. Newer complaints about melting desserts and flavour variation suggest quality control gaps, particularly in prep timing and ingredient consistency.
