
Starbucks @ AEON Mall Metro Prima
Five-star reviews consistently praise staff like Bao Er and Fara for genuine warmth and patience, plus the calm atmosphere suited for working or unwinding with quality drinks. Recent one-star reviews highlight persistent friction: staff unclear about add-on costs ("strong coffee," extra shots, whipped cream), mishandled discount promotions, occasional rudeness over minor requests like declining a paper bag, and service lapses during slow times (customers ignored while staff handled side tasks, closing preparations starting before posted hours).

