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ZUS Coffee - Taman Ehsan, Kepong

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 186 Google reviews · How we rank ›

4.1(186) 71 composite score See reviews on Google ✓ Google-verified
Specialty CoffeeCafeCoffee ShopTea Houses & Matcha
ZUS Coffee - Taman Ehsan, Kepong
Location
Taman Ehsan, Kuala Lumpur
Services
Specialty Coffee, Cafe, Coffee Shop
Reviews
186
Best for
Coffee enthusiasts seeking a calm cafe on well-staffed shifts.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What do recent reviews say?

Best visits involve genuinely skilled baristas and a peaceful vibe; several reviewers praise named staff like Tharvin Raj for their warmth and care with each cup. But the outlet struggles with consistency. Understaffing leaves solo workers drowning in orders, drink accuracy sometimes falters, and a few newer staff seem disengaged or unwilling to address complaints. Quality swings sharply between shifts.

Recent months show more frustration than delight. Customers return for the setting and occasional standout service, yet walk away stung by half-filled tumblers, closed-kitchen rudeness, and mystery substitutions. When the team is present and focused, the coffee and atmosphere shine; when they are stretched thin or checked out, the experience deteriorates fast.

Praised for
  • friendly and attentive staff on good shifts
  • quality coffee and creative drinks
  • calm, clean, welcoming atmosphere
  • quick service during busy hours
Watch-outs
  • slow service and inadequate staffing at peak times
  • inconsistent drink quality and portion sizes
great-coffeegood-ambiencefriendly-staffslow-servicecrowdedcleancozy
Best for: Coffee enthusiasts seeking a calm cafe on well-staffed shifts.
Think twice if: Solo or minimal staffing at peak hours can mean 20+ min waits; quality varies noticeably between baristas and shifts.

What are they good at?

  • specialty coffee and creative drinks (creamy corn frappe, matcha cloud latte, spanish latte)
  • calm, clean interior
  • named baristas known for attentiveness (Tharvin Raj cited)

Worth knowing

  • Tharvin Raj named for outstanding service
  • Creamy corn frappe, matcha cloud latte, spanish latte, and coconut latte praised for flavour
  • Instances of half-filled ZUS tumblers despite standard cup measurement claim
  • Single staff member handling 10+ orders reported
  • Lychee cooler mislabelled as lemonade; customer refused substitution
  • Sticker loyalty scheme inconsistencies noted

What reviews say by service

Specialty Coffee
Excellent coffee quality when barista is skilled and attentive; taste consistency and portion sizes falter under staffing pressure
Tea Houses & Matcha
Tea drinks like matcha cloud latte praised when prepared with care, but quality not verified across all staff

How it compares

  • Rated 4.1 against a 4.38 average across the 537 specialty coffee businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 42
Review volume 99
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
8
3
7
2
7
1
32

FAQ

What are the opening hours?
ZUS Coffee Taman Ehsan publishes hours for all 7 days; check Google or visit during posted times, which typically run throughout the week.
How long does an order usually take?
On well-staffed shifts, service is described as quick even during crowds. However, understaffing has led to 20+ minute waits; timing varies by shift.
Is the cafe good for sitting and relaxing?
Yes. Reviewers describe the interior as clean, cosy, and calm, making it suitable for leisure visits.
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Last updated 2026-09-29