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Collective

Updated 2026-09-29 · 3,131 reviewed · 738 listed · Scored from 97 Google reviews · How we rank ›

4.4(97) 77 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Specialty CoffeeCoffee ShopCafeDessert & Bakery CafesStudy & Work-Friendly Cafes
Collective
Location
Bukit Damansara, Kuala Lumpur
Price
moderate
Services
Specialty Coffee, Coffee Shop, Cafe
Reviews
97
Best for
Coffee nerds, freelancers seeking quiet mornings, or single-origin bean enthusiasts.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-09-29.

What do recent reviews say?

Specialty roaster tucked behind Paolo Paolo Gelato serving smooth, thoughtfully sourced coffee to regulars who prize the craft. Baristas explain their beans well, and the minimalist bunker-like space appeals to those after a quiet cup or creative work, though tight quarters and sound amplification can frustrate lingerers or remote workers; finding the entrance tests first-timers.

Praised for
  • specialty coffee sourced carefully
  • skilled baristas who understand beans
  • cosy minimalist hideaway vibe
  • competitive pricing for craft coffee
Watch-outs
  • location difficult to find; hidden behind gelato shop
  • limited seating and acoustic issues make working uncomfortable
great-coffeegood-ambiencefriendly-staffcozygood-for-worknoisy
Best for: Coffee nerds, freelancers seeking quiet mornings, or single-origin bean enthusiasts.
Think twice if: First-time visitors should arrive early or call ahead, as the entrance behind Paolo Paolo Gelato confuses new customers.

What are they good at?

  • Single-origin beans and competition-series roasts
  • knowledgeable baristas who guide bean selection
  • minimalist bunker aesthetics suited to quiet work
  • on-site roasting and direct bean sales

Worth knowing

  • Location accessed through Paolo Paolo Gelato merchandise and pre-packed coffee section
  • minimalist spot lighting and medium-light roasts described as 'acidic and aromatic'
  • four tables; compact floor plan
  • baristas hand-pick and explain single-origin selections
  • subscription service and home coffee equipment sold on-site

What reviews say by service

Specialty Coffee
Single-origin and competition-series roasts draw praise for smoothness and craft; older reports of inconsistency not reflected in recent reviews.
Coffee Shop
Espresso and filter coffee consistently praised; cold brew noted as 'average' in isolated older review, not recent complaints.
Study & Work-Friendly Cafes
Minimalist space appeals to creatives but poor acoustics and lack of power outlets limit extended work sessions.

How it compares

  • Rated 4.4 against a 4.38 average across the 537 specialty coffee businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 60
Review volume 86
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
62
4
23
3
6
2
4
1
2

FAQ

Is there parking near Collective?
Yes, parking is available on the grounds of The Five shopping complex where it sits.
Can I work here for hours?
The space is cosy but small (four tables), and sound carries; better for a quiet cup than a full work day.
How do I find Collective?
It is hidden behind Paolo Paolo Gelato in The Five, Bukit Damansara. Look for the entrance past the gelato counter.

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BAKED by Kenny Hills Bakers @ The FIVE
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The branch struggles with consistency. Recent reviewers report long waits (45 minutes to an hour), small portions at high prices (RM26-30 for 5 thin pancakes), slow or disorganised ordering workflows, and staff gaps during peak times. A few praise the quiet ambiance and specific items like bagels or Spanish latte, but most complaints centre on lengthy kitchen delays, order errors, missing side items, and food quality that reviewers describe as oily or freezer-cold. Staff behaviour splits sharply: some reviewers note warmth and professionalism, others describe rudeness or inattention. A common thread is decline since the business shifted from its earlier Nourish concept, which reviewers recall as offering better dietary options, attentive table service, and higher food standards. The pastry case remains a strength, but the hot meal menu appears to be where most disappointment lands.

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Last updated 2026-09-29