Page 2 of 2: businesses ranked 101-147 of 147. Ranked by score and relevance, start from the top or open the full map view.
Staff warmth stands out most in recent visits: regulars name baristas by name and praise their passion for service. Coffee quality varies noticeably between individual baristas, and a few matcha orders have tasted more like milk than intended, but the venue itself draws people for its looks and early opening time.
The Basque cheesecake draws devoted fans for its melt-in-mouth texture and rich flavor, though opinions split sharply on whether the quality justifies premium pricing around 30RM. Coffee falls short of the desserts, service speed is unpredictable (ranging from attentive to multi-hour waits), and the most recent reviews flag worrying shifts: staff rudeness, racial undertones in treatment, and forgotten promises like birthday candles.
Regulars praise the coffee quality and staff friendliness, with baristas like Wan, Syaz, and Remy earning specific mentions for their warmth and attentiveness. Food items like the Spanish Latte and Steak & Cheese Sandwich draw repeat customers. One recent complaint highlighted a missed promotion opportunity due to staff not volunteering information about available deals at the counter.
VCR draws repeat visitors for its carefully prepared specialty coffee and creative breakfast plates, from soft-shell crab burgers to Turkish eggs, served in a multi-level heritage building in Bukit Bintang. Staff passion shines in most visits, though a handful of recent guests noted slowness in service follow-up or missed requests like alternative milk options, a minor friction point for a cafe at this price level. The roaster operates across indoor, terrace, and upstairs seating, making it popular enough to feel crowded at peak times. Quality remains the consistent draw: reviewers praise latte art, thick French toast with balanced ice cream, and premium ingredients in mains. A few one-star reviews highlight service gaps when busy or during off-peak hours, though the latest feedback tilts strongly toward repeat bookings and recommendations for brunch seekers willing to pay above-average prices.
Illy's espresso draws coffee enthusiasts back for its smoothness and consistency; staff like Stephen earn genuine praise for warmth and helpfulness. Yet recent months have surfaced friction: one guest experienced a dirty cup and a sarcastic replacement, another waited 50 minutes for unavailable items after QR ordering. The café handles the bustle of Pavilion well for a quick break, but staffing gaps and occasional quality dips suggest growing pains in a popular spot. Their website lists espresso capsule subscriptions, coffee courses, office catering, and halal certification. Prices run from RM29 for capsule packs to RM59.90 for whole bean coffee. The brand's reliability is their foundation, but recent reviews flag that service excellence is no longer guaranteed on every visit.
Reviewers praise the creative East-meets-West menu and generous portions in a relaxed, spacious setting, with staff described as friendly. Food quality is uneven: some love the fusion dishes and specialty drinks like the Time Capsule (cold brew with Longjing tea), while others report soggy bread, undercooked spice levels, or foreign objects. Wait times frustrate returning customers, especially when later arrivals are served first.
Strong personal touches keep regulars coming back: staff remember names, offer genuine kindness, and the Bangsar South location feels welcoming and calm. Recent weeks show cracks in consistency. Order delays spike during lunch rushes, some staff refuse standard customizations (egg styles, drink combinations), communication between baristas and counter falters, and there's friction when customers push back. The cash-only refusal and app-pickup confusion add friction that newer competitors don't impose.
The espresso and house-made cakes, particularly the Tiramisu Almond Praline, draw repeat visits; a recent visitor called it a new work-from spot with good ambiance. However, service remains uneven: staff have been noted as grumpy and dismissive in multiple accounts over recent weeks, orders are sometimes forgotten or delayed 30 minutes, and the kitchen closes before the posted 10pm close, leaving customers mid-order. The venue itself is convenient, with early 7am hours and a multi-level layout for solo work or groups. Food quality sways between praised noodles and toast to concerns about pastry staleness and visible hygiene lapses (flies on items, apparent resale of unsold pastries). Payment and ordering via QR code sometimes creates confusion, especially for takeaway customers.
The Coffee Bean & Tea Leaf draws crowds for solid coffee, baked goods, and a relaxed setting, with several recent reviews highlighting attentive staff. However, the past month shows serious cracks: a customer reported staff using vulgar language in front of families, while others faced melted ice drinks when orders arrived ahead of schedule and customization requests left unmet. Service reliability is the deciding factor here.
Most afternoons and casual visits deliver what reviewers expect: solid food, good coffee, and a calm space that feels welcoming without fuss. The crème brûlée coffee and specialty drinks stand out; staff read the room well, appearing when needed but not hovering. One recent complaint about cheap matcha contradicts the broader experience, but signals inconsistency in sourcing certain items.
Food quality swings noticeably. Some visit and praise the black pepper chicken chop, waffles, and cakes; others find the same items underwhelming or stale (bad-smelling cutlery, lemon cheesecake rated 4/10). The car-themed decor and board games draw families and groups reliably, and parking is straightforward. Staff friendliness registers consistently in recent visits, though kitchen efficiency lags-waffles once took over 20 minutes. Pricing sits mid-range; a handful of older reviews call it steep for what arrives, but recent ones note reasonable value. The space works for casual meals, work sessions, and group hangouts, yet execution remains uneven.
All 11 reviewers gave five stars. Visitors consistently praise the croissants, desserts, and drinks like caramel macchiato and butterbeer. The calm, aesthetic space draws people to linger with friends, and staff welcome you warmly. Several mention the affordable prices and small touches like gloves for pastries.
Coffee Stain roasts in-house and their baristas nail specialty pours-reviewers return for espresso drinks and house signature blends. Soufflés, sourdough sandwiches, and pastries keep regulars coming back, and staff handle pressure with composure. Recent visits surface friction: chair cushions stained and dirty, portions feel light for the price (RM29-30 sandwiches), and interior noise can drown out a quiet coffee. The cafe sits in Publika mall, offers wifi, and works as a chill spot solo or with friends, but inconsistency in presentation and seating care pulls the experience down.
Most visits are driven by staff warmth and approachability: named crew like Wan, Zac, Shu, and Anaqi earn repeated praise for attentiveness and making customers feel welcome. The space works well for coffee breaks or hanging out, though drink preparation can be hit-and-miss, with some customers receiving over-sweetened or poorly flavoured orders.
All five-star reviews praise the consistently friendly staff, cozy setting, and well-made coffee and matcha drinks. Guests note good value (coffee and croissant for 14 RM) and highlight the convenient location next to Bukit Bintang, with several mentioning they stayed at the adjoining Travelogue Hostel and returned for breakfast.
Mingle draws regulars for handmade pasta with Indonesian-inflected twists and strong coffee in a compact, aesthetic space near Pasar Seni. Staff move tables on request and respond quickly to orders, and the vibe suits both casual hangouts and solo work sessions. Recent visits praise the mango smoothie bowl and seafood pasta, though a handful of reviews flag occasional misses on tiramisu and kombucha, and one customer arrived near posted closing time only to find the doors already shut. The business spotlights its homemade pasta and artisan coffee; their website lists both services alongside a Chinatown service area. Prices sit moderate for the portion and effort visible in plating and sauce work. Most reviewers return, and several name this their regular spot.
Reviewers praise the matcha and coffee quality, and recent visits highlight genuinely friendly service in a cosy, work-friendly space with good natural light and outdoor seating. Brioches and cakes stand out, though food pricing sits above Chow Kit norms; occasional complaints about dish execution (soggy bread from excess sauce) and inconsistent cashier warmth surface, though newer reviews show staff friendliness improving. The location offers early opening hours (9 a.m.), twin towers views from certain angles, and both indoor and outdoor areas with different temperature zones. Matcha latte earns particular praise, as does the smoked salmon. Several regulars note it as a post-gentrification fixture in Chow Kit, retaining casual appeal despite its cafe culture status.
Kantata KL draws regulars for its matcha, specialty coffee, and kaya toast in a design-forward space with art installations. Staff attentiveness and tone vary noticeably; most visits deliver the vibe and food quality reviewers seek, but occasional staff rudeness and short stock without warning have stung recent guests. The pandan latte, masala chai, and chicken noodles earn praise for flavour balance. Weekday visits tend to be calmer and longer-stay friendly. Coffee and matcha execution stand out as genuinely skilled rather than generic, and owners appear engaged and welcoming.
Service quality swings sharply at this Mid Valley location. When staff like Raja or Anish are on shift, customers report attentive service and quick drinks even during rush; the space opens at 7am for early commuters and has ample seating. Recent complaints centre on kitchen delays, mixed-up orders, and payment friction, though these do not appear in the newest reviews, suggesting inconsistency rather than a pattern.
Staff warmth and a relaxed setting draw regulars back, with several noting fast service and good vibes. However, repeated lapses with delivery app orders and a notable incident involving poor handling of a customer injury have left gaps in trust; responses to problems feel reactive rather than accountable.
Tommy Le Baker trades on its bakery pedigree and moody design, and sourdough lovers do return. But recent reviews split sharply: coffee disappoints even loyal customers, portions shrink against prices 1.5-2x higher than typical cafes, and the lack of Wi-Fi collides with poor mobile signal inside. Staff friendliness under pressure is noted, yet rudeness has surfaced too. The sourdough remains the draw, though even that shows signs of decline from earlier years.
PODGY Kurau draws regulars for its local charm and hospitable staff in a minimalist space, with praise for the cortados, lattes, and Nutella cheesecake. Yet recent visits expose frustration: small portions at Bangsar prices, slow kitchen turnarounds on quiet days, and coffee that tastes flat when pulled from unserviced machines.
Bean Brothers at The Linc KL holds a 4.3 rating across 1469 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.
The outlet earns strong marks for space, cleanliness, and occasional standout barista work, but satisfaction hinges heavily on which staff member handles your order. Recent reviews swing between praise for detail-oriented service and complaints about dismissive attitudes, pricing confusion, and inconsistent drink quality. When the team performs well, they add handwritten notes on delivery cups and remember customer promos. On off days, pricing disputes and unprofessional behaviour appear quickly. The coffee itself draws praise when care is taken, though some find it watery.
The bakery earns strong marks for specialty coffee and wood-fired breads, with regulars returning for the Magic brew and sourdough. But recent visits reveal operational strain: waits stretch past an hour during brunch, staff shortages translate to impatience with customers, and hygiene lapses (flies in pastry displays, staff handling food with heads inside shelves) have shaken loyal patrons. Management challenges now outweigh the kitchen's strengths. Delivery orders via Grab miss morning demand consistently; in-cafe waits leave customers standing without offered seating; and interactions with staff have grown dismissive. The cafe retains its draw for afternoon tea and quieter visits, yet weekend and peak-hour visits carry real risk of frustration.
When service clicks here, it stays with you: staff write your name on the cup, remake drinks without fuss, and move with purpose. But inconsistency is the real problem. Multiple reviewers describe rude behaviour from the same staff members, customization requests brushed off, and drinks that miss basic standards (flat whites tasting like hot milk, cappuccinos served as foam). The gap between one barista's care and another's indifference suggests training and oversight need tightening. Recent visits show both poles: five-star praise for named staff like Anis, Yoyo, Umar and Sam sits alongside one-star complaints about dismissive attitudes and botched orders. Plant-based milk availability varies by location, and table cleanliness draws notice. This Starbucks works if you hit the right shift and staff member, but there is real risk of a frustrating visit depending on timing.
Specialty coffee kiosk in Bank Rakyat Twin Tower serving imported-quality lattes and creative drinks. Most reviewers praise the coffee quality and inventive flavours like Gula Melaka and Creamy Jelly Chocolate, though one noted slow service at 8:15 AM opening.
Half the recent reviews praise the clean, relaxed atmosphere and staff friendliness; the other half report weak or diluted coffee and rude cashiers. Newer five-star reviews highlight welcoming service and pleasant ambience, yet one-star reviews spanning the past year consistently cite thin coffee taste, dismissive staff attitudes, and cleanliness lapses during work sessions. The location struggles with parking availability. Membership redemption has caused friction when staff apply undisclosed restrictions. One standout staff member (Tiffany) receives both glowing recognition and a scathing complaint from separate visits, suggesting inconsistent day-to-day service quality even among individuals.
Most recent visits end in frustration. Food arrives inconsistent in quality-chicken dry or undercooked, tarts soggy, drinks aggressively sour-and prices climb above menu rates without notice. Wait times stretch long even when the cafe is quiet, and delivery logistics remain chaotic months after opening. The kitchen once delivered fresh fruit pies and burger highlights that won praise. A staff member Ray earned recognition for warmth. Yet these moments are now buried under a tide of complaints about unclear ordering locations (central kitchen blocked by access card, orders moved to a playground), poor packaging that ruins meals in transit, and prices that exceed nearby burger stands and rivals like Nandos for inferior portions.
The cafe's coffee and cozy library vibe keep regulars coming back, with reviewers consistently praising specialty drinks like the Tiger Latte and decent value lunch sets. Recent service hiccups-a waiter ignoring noise complaints and unclear pricing on drink upgrades-stand out against a stronger backdrop of friendly staff and solid food execution. Plug points and reliable wifi make it genuinely work-friendly, and halal certification appeals to a loyal Muslim customer base. The space feels calm enough for a quiet break, though one recent visitor found the atmosphere compromised when staff couldn't manage a disruptive guest.
Recent visitors praise the peaceful lounge vibe, smooth in-house cigars, and welcoming atmosphere. Older reviews highlight tasty nasi kandar and friendly service, though some note the venue shifted focus and food quality has dipped. Air quality and cleanliness remain concerns from earlier feedback.
Luckin Coffee opened at Pinnacle mall in mid-2026 to consistent five-star praise for competitive pricing on quality specialty coffee. Limited to a booth with just 2 tables and 8 seats total, so groups should reserve ahead. One early matcha latte tasted diluted.
Regulars praise the coffee, affordable menu, and clean space, but recent visits show inconsistency. Dishes arrive warm rather than hot, undercooked noodles and bland broths frustrate diners; one reviewer noted a decline in taste since a kitchen staff change. Service pace and early closing times during off-peak hours have also drawn concern.
Five-star reviews consistently praise staff like Bao Er and Fara for genuine warmth and patience, plus the calm atmosphere suited for working or unwinding with quality drinks. Recent one-star reviews highlight persistent friction: staff unclear about add-on costs ("strong coffee," extra shots, whipped cream), mishandled discount promotions, occasional rudeness over minor requests like declining a paper bag, and service lapses during slow times (customers ignored while staff handled side tasks, closing preparations starting before posted hours).
All 11 recent reviews are five-star. Reviewers consistently praise the coffee quality, friendly owner and staff, and the comfortable nostalgic atmosphere. The space sits inside Menara Mutiara Bangsar and attracts office workers seeking a quiet retreat; pricing is affordable relative to larger chains.
Strong regulars praise the Tokyo Latte and Dark Latte when on form, and staff like Zoey, Shin and Constance earn real loyalty. The space draws people in for work and dates. But recent weeks show a hard shift: multiple reviewers report watered-down coffee, flat matcha, and lumps in drinks that once held five-star fans. One regular of 20+ visits still loves it; newer arrivals in the last month consistently call the coffee below average, bland, or tasting like water. The matcha divides sharply-some find it "really good" and well-balanced, others say it's poor quality straight to the bin. Pricing sits around RM12-15 per drink; some regulars accepted it for consistency, but recent visitors see it as unreasonable for the current output. The cafe seats few, making peak hours tight. Staff manner appears warm with long-term customers but one reviewer noted rudeness from the manager.
Both reviewers praised the food quality, singling out the rendang as exceptional. Evidence is limited to two Google reviews, both five-star.
The coffee and specialty drinks shine when executed well - pistachio milk and cappuccinos with good latte art earn genuine praise, and the KLCC location right after the LRT is hard to beat for quick mornings. The catch is unpredictable: some staff deliver calm professionalism and stock checks; others come across indifferent or curt. Orders through ShopeeFood routinely drag past 20 minutes even for simple coffee, and the coffee itself varies, with burnt undertones and weak milk texture showing up in recent visits. Worth a try if you're in the tower, but don't expect consistency.
Starbucks Sentral has devoted fans who praise individual staff members (especially Yixuan) and appreciate the coffee when drinks are made correctly, but recent reviews reveal a troubling split. Nearly 6 in 10 recent visitors left one or two stars, citing staff attitude problems, drinks served wrong, and a dirty, worn-down interior that feels neglected. The location suits the occasional mall visitor seeking a quick coffee, but consistency is the real issue. Baristas struggle with menu items and order accuracy; outdoor seating smells of rats; and staff training appears reactive rather than systematic. Positive experiences cluster around specific named staff, suggesting execution varies dramatically by shift.
Service reliability divides reviewers sharply: some praise specific staff members like Monica and morning baristas for warmth and attentiveness, while others report rude or impatient interactions and wrong orders. WiFi frustrates remote workers, and non-paying visitors are turned away for bathroom or connectivity access. The branch's quality swings notably with the person behind the counter.
Recent visitors split on whether the attractive setting and friendly staff offset patchy food quality and slow kitchen times. Reviewers praise the natural ambience and picture-worthy spots, and note staff helpfulness during private events. But others report 30-40 minute waits for basic dishes, flavourless coffee, and hygiene concerns that undermine the promise of the space.
Staff are quick and warm, and the Sentral location draws walk-in traffic. Coffee quality splits reviewers: one found the beans tasted old with thin milk; another enjoyed a balanced matcha strawberry. Packaging is all plastic with no eco-friendly swap offered.
Kee Nguyễn serves distinctive Vietnamese coffee blends (salted, coconut, yogurt) that regulars praise for authenticity and taste, though opinions split on sweetness levels. The small takeout shop operates sporadically and with single-staff shifts that slow service; recent visits show mixed experiences with payment options and staff knowledge, though older reviews note friendliness from ownership.
Pastries and breakfast draw regulars here, but the experience splits sharply. Recent visits praise staff helpfulness and the western menu, yet others encounter bland food, oily mains, and air-con failures that make upstairs seating uncomfortable. Inconsistency-from excellent croissants to spoiled pastries-keeps it from cohering, though a skilled barista or two could turn opinions around. One staff member, May, earned specific praise for service attention. The space compresses outdoor and indoor zones; many opt for open seating to avoid stuffiness. Prices run high relative to what some dishes deliver: a RM13.80 espresso drew complaint for quality and grind; breakfast combos land around RM18-22. Location works for transit commuters, but repeat custom hinges on which kitchen and front-of-house moment you encounter.
Loyal customers return for the baristas-Shu, Chan, Zach, and Anaqi in particular have earned specific praise for going beyond service norms, lending chargers, personalising cups with art, and remembering regulars. The location has been a long-time study and work spot in Mid Valley. Recent visits flag weak Wi-Fi (requiring separate receipts and codes per device, even on a quiet morning), inconsistent drink quality depending on who makes it, and staff occasionally unaware of live promotions. The branch runs regular events like "Back to Dulu Dulu" and blind-box merchandise drops, drawing nostalgic crowds. On a quiet day or with the right barista you will have a smooth visit; on a busy shift, quality and service pace slip. The staff roster appears strong and invested, though coordination on promotions and drink consistency needs tightening.
Kepong Cowboy Cafe draws crowds for its pan mee and seafood soup: flavourful, large serves, and easy on the wallet. The appeal is casual and honest, but recent reviews flag staff conflicts over payments and a tense dining room when the sun beats down on the shop.
Both reviewers praise the welcoming vibe and milk quality. Evidence is limited to two five-star reviews spanning several years, so detail is scarce.
Last updated 2026-09-29